Privacy Policy

1. Information We Collect

When you place an order for our fine cheeses, bespoke hampers, or deli counter items, or when you reach out to us with an enquiry, we collect essential information required to fulfill your request. This may include:

• Your full name and contact details (email address and phone number).
• Delivery and billing addresses for hamper and gift orders.
• Details of your enquiries, dietary preferences, or specific product requests.

2. How We Use Your Information

The information we collect is strictly used to provide and improve our services as a dedicated cheese shop and deli. We use your data to:

• Process and prepare your orders accurately.
• Communicate with you regarding the status of your purchases or reservations.
• Respond to your questions about our cheese selection, pairings, and deli offerings.
• Maintain our internal records for accounting and customer service purposes.

3. Data Sharing and Protection

We will never sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share necessary details with trusted partners solely for the purpose of order fulfillment, such as local delivery drivers handling our delicate cheese hampers.

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the data we collect.